Streamline customs data
Ziegler
Generating insights from diverse customs data to minimize manual tasks, enhancing efficiency and accuracy in customs processing.
About the client
Ziegler Group: Pioneering Global Logistics Solutions
Ziegler Group, a global logistics pioneer with over a century of experience, is recognized for providing comprehensive logistics and transportation services. With its roots in Belgium, Ziegler has built a worldwide network, offering solutions in freight forwarding, warehousing, distribution and customs brokerage. With a focus on technology-driven efficiency, Ziegler sets the standard for reliable, sustainable supply chain management, catering to businesses across diverse industries.
The Challenge
Gain valuable insights from customs data
Ziegler’s Customs Division encountered several data management obstacles:
- Data Volume and Complexity: managing the large volume of import, export and transit documentation required significant manual effort to extract and process data from various Excel files, making it both cumbersome and time-consuming.
- Insight into Operational Performance: The team needed a way to quickly assess key metrics - like document processing volumes and employee or branch performance - without sifting through numerous disconnected datasets.
- Manual Processes: The heavy reliance on manual data extraction created a bottleneck in generating insights and limited the division’s ability to make timely, data-driven decisions.
Our solution
in2Facts' innovative Reporting-as-a-Service solution for Ziegler
At in2Facts, we created a tailored solution for Ziegler’s Customs Division using our innovative Reporting-as-a-Service model:
- Data Integration: the first challenge was the manual upload of data from Excel. Through our in2Facts portal, Ziegler can now upload files daily, which are automatically processed and directly stored in a database. This eliminated the need for manual data transformations and significantly reduced the likelihood of errors.
- Automation of Reporting: the new solution, enabled through the in2Facts portal, fully automates reporting once the data is uploaded. What previously took hours of manual data manipulation can now be done in minutes, saving the team valuable time while improving both accuracy and speed.
- Comprehensive Support: in2Facts took full responsibility for the entire data management and reporting process, freeing Ziegler from the complexities of data handling and allowing them to focus on their core business operations.
- No Dependency on Third Parties: thanks to the unique Reporting-as-a-Service model, Ziegler did not need to purchase or integrate any external software. Everything was provided within the in2Facts ecosystem, requiring only the subscription service and no additional licenses.
- Visual Insights: the solution provided intuitive, easy-to-understand visualizations that highlight key metrics, such as document processing volumes and team performance, allowing Ziegler to gain clearer, actionable insights into their operations.
The Result
Streamlined Operations: Enhancing Insights
The automation of data handling reduced manual tasks, allowing the team to focus on more strategic activities. Reporting via the in2Facts portal (Power BI) provided clear insights into document flows and employee performance. Automation improved accuracy, minimizing errors and ensuring reliable reports. Faster access to key metrics enabled quicker, data-driven decision-making. This streamlined approach boosted operational efficiency and reinforced Ziegler’s commitment to innovation.
